- Why fundamentals matter now more than ever
- OBPPC as an everyday playbook
- Data-driven culture using simple tools
- Defining the real value of AI in RGM: where it drives impact vs. where it doesn’t
- Identifying the right level of data complexity for effective promo decisions
Meet Eva
Always here to help you learn, connect and grow
- Ask about certifications, training, or events
- Get direct links to resources and downloads
- Connect wit the right EPP team members
How Eva Works
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Conversational and Smart
Can engage in a natural conversartion about pricing. Has been trained as a pricing specialist.
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Connected to the EPP Team
Understand the EPP team, their strengths, they positions and can put you in touch.
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Powered by EPP Knowledge
Eva draws from all the resources in the EPP database.
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Accessibility Options
Increase or decrease the font size.
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GDPR Compliant
EVA will only ask for contac details when you require information. You can download your full chat at any time.
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Friendly and Professional
Eva has been taught with the same policies and values as the rest of the EPP Team.
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Constantly Evolving
New behaviors are being tweaked all the time. Any feedback is welcome.
Frequently asked Questions
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What does EVA do with my chat data?
Any requests for contact info are passed to the relevant team member or department
Feedback is annonymous though we do record the IP address. If you want to be contacted about feedback add your contact details in the feedback
Logs are kept of all conversations which you can download using the chat bubble. We only keep logs for a short period.
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Will Eva be trained on my chats?
No - there is no direct training of Eva based on conversations though we will use submitted feedback to keep improving her.
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How up to date is Eva?
We will update her data at least once per week though certain code is being written in 2025 that will make her information real time.
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Can I get my invoices and invites from Eva?
We will be plugging Eva into users accounts early in 2026 so you can get your invites, check your subscriptions etc
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Eva seems to remember everything i say to her?
This is actually just based on fine tuning, Eva actually remembers the last 8 questions and answers of an ongoing chat. She will however remember your name, company if you supply it.
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Is Eva a replacement for EPP Team members?
No, Eva works with the team to free them up to offer exceptional service and not deal with common questions. All of the team have helped train Eva.
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What AI model does Eva use?
Eva uses OpenAI 4.1-mini with locally stored vectors.
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Legal
Charter for Inclusion
Statement for respect, inclusion and safety
EPP is committed to creating an inclusive, respectful and safe working and living environment. This it is a prerequisite for our research, learning programs and events that serve the pricing and RGM community worldwide. Each member of the EPP community takes on this responsibility both individually and collectively.
As part of our corporate culture :
Inclusive
- We embrace diverse perspectives with curiosity and value each other's differences
- We have respect for different opinions, different cultures, gender, age and diversity.
Respectful and safe
- We provide a working and learning environment where we care about integrity, respect and emotional intelligence in every situation.
- We encourage each other to learn how to navigate through cultural differences to work harmoniously together.
- We reject any form of exclusion, transgressive behaviour, violence, abuse of power or discrimination.
A shared responsibility
Whether you are an EPP employee, project manager, meet online or in-person in training or events, we are each responsible for our own behaviour. We take responsibility for:
- An open and constructive attitude and strive for mutual understanding
- Communicating/advocating inclusive and respectful conversations and relations;
- Not accepting any form of discrimination or exclusion (e.g. based on gender, age, origin, skin colour, religious/philosophical conviction, socio-economic status or sexual orientation).
- Handling misunderstandings or problems in a solution-focused and constructive way;
Read more …Charter for Inclusion
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