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Relational pricing: Moving from transactional contribution profit to growing Customer Lifetime Value

  • After download go to: Resource Library
  • Speakers: Dr. Markus Husemann-Kopetzky - Guest Researcher at FU Berlin & CEO of Price Management Institute
  • Free Video: No
  • VLT Viewable: No
  • Change your perspective: Learn key insights on the intersection of pricing and customer lifetime value, and how to use the former to increase the latter  
  • We are on the same page: Let us kick off with a refresher on CLV in Retail 
  • Understand a new mental model: Complement pricing for transactions with pricing for (product & customer) relationships 
  • Get ideas to get started: Let ideas sink in on how to get started and create a first pilot project 

Keynote Video, 2023

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