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Customer and parts segmentation: transforming complexity into competitive advantage

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  • Master the segmentation framework that drives profitability: Discover how strategic customer and parts segmentation creates the foundation for optimized pricing across thousands of SKUs, moving beyond one-size-fits-all approaches to targeted value capture
  • From insights to implementation: Learn the complete journey from initial analysis through deployment, including how to uncover hidden profit opportunities, overcome organizational resistance, and achieve measurable results in spare parts pricing transformation

Keynote Video, 2025

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